When you are looking for a treatment program that offers the best opportunity for recovery, the ability to decipher and compare patient outcomes is vital. Join colleagues to identify scientifically sound methods for evaluating treatment results, and to learn more about Hazelden Betty Ford’s latest groundbreaking patient outcomes research.
This exclusive webinar is presented by research scientist and clinical psychologist Quyen Ngo, PhD, and Hazelden Betty Ford national and strategic account director Jennifer Duncan-Sanford. Dr. Ngo will discuss how the Butler Center for Research conducts patient outcomes research and will share highlights from the Center’s comprehensive, multi-year analyses of patient response to treatment during and after care at Hazelden Betty Ford.
As the behavioral health field moves toward more data-driven, evidence-based care, knowing how to identify the hallmarks of good, quality outcomes is essential.
Objectives
-Identify realistic benchmarks of recovery
-Recognize the key factors that indicate good, quality treatment outcomes
-Determine ways in which research and data can improve treatment and outcomes
A research scientist and clinical psychologist, Dr. Ngo is the executive director of Hazelden Betty Ford Foundation’s Butler Center for Research. She holds a PhD in clinical psychology and women's studies from the University of Michigan in Ann Arbor, where she also completed a post-doctoral research fellowship. Dr. Ngo has conducted grant-funded research on the role of substance use in intimate partner violence and technology-enhanced brief interventions for substance use disorders.
Jennifer Duncan-Sanford has over 20 years of experience in direct clinical care, clinical management and account management in both the public and private sectors. Jennifer received her master's degree from Florida State University and is licensed as a clinical social worker in both Illinois and California. After 12 years in direct care, Jennifer moved to the insurance industry and worked for and with three major national insurance companies, managing the mental health and substance use benefits for multiple lines of business including HMOs, PPOs, EPOs, ASOs, the Federal Employee Program and Medicare. As an account executive, Jennifer served as a primary contact for a major national insurer, serving over two million lives in and outside of California. Her oversight included customer complaints and resolution, pharmacy, EAP, disease management and autism programs. In addition, Jennifer worked extensively with the ACO's throughout California, focusing on integrating mental health and substance use treatment with medical care.
