The Clinical Specialist is responsible for leading any of the workshops offered at Onsite, as well as occasionally an individual, couple or family intensives; works directly with the clinical team at Onsite to serve the needs of the participants and the marketplace.
ESSENTIAL RESPONSIBILITIES: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
- Facilitate therapy groups, individual sessions, couples or family sessions and intensives and program activities with clients. Main function is to facilitate at least two (workshops or intensives) per month. This includes the possibility of online group and intensive facilitation. Lecture and supervise for workshops as needed. Support Milestones with weekend clinical support and groups as needed up to two times per month.
- Work with admissions to support clinical approval of clients for workshops and intensives. Assist with assigning participants to groups and intensives when needed.
- Must be able to work over the weekend when supporting the group and intensive programs due to the start and end dates of programs/workshops.
- Maintain appropriate documentation for all clinical work in Onsite’s Electronic Medical Records (EMR)
- Contribute to content development for the clinical and business development departments (e.g. digital workshops and programming)
- Stay abreast of clinical field advances, therapy or techniques; practice in a trauma-informed manner
- May be asked to assist in case management, customer service, and referent relationship maintenance
- Provide lectures/presentations for clinical programs as needed
- Partner with all team members to foster an environment based on the company ANCHOR Values: Authenticity, Nurturing, Courageous, Humble, Open, and Resilient; become a “culture keeper” for the organization; prioritize upholding and protecting a healthy and accepting environment
- Actively provide the highest level of customer service to our clients; continuously strive to improve upon our service, and commitment to a superior customer experience as a whole
- Actively participate in the strategic execution of the Company’s Vision and Strategic Plan as requested
- Actively participate both in obtaining and maintaining Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation by timely assistance with all requests, training and adhering to Policies and Procedures
- Exhibit a comprehensive understanding of healthcare regulatory and compliance policy (e.g., HIPAA, CARF, etc.).
- Knowledge of and adherence to Company policies and procedures, as well as applicable federal / state / local laws and regulations. Maintain complete confidentiality in all client/program matters, in accordance with Onsite policy
- Regular and reliable attendance
- Perform other duties as assigned
